Content Management A consumer-like, unified user experience across all content management systems for optimized access to critical business documents. Manage, store and secure information in the cloud with flexibility and confidence Finance, HR, and Claims departments struggle because their document management systems were built for collaborative content. These departments keep the lights on—opening new accounts, processing claims, auditing loans, and paying invoices—they should have the same ease of use and ability to get content in and out of your repository as their colleagues from other departments. Use our content services platform to make your system sing when it comes to processing transactional content, whether you use Microsoft SharePoint on-premises, SharePoint Online, or cloud storage like Microsoft Azure. The platform accesses your data no matter where it lives think network file shares, personal computers, half-baked SharePoint deployments and reads your established metadata. You need solutions that allow you to adapt and change.
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The KnowledgeLake platform efficiently consolidates all of your paper and electronic financial documents so your organization can deliver exceptional customer service and meet regulatory compliance while reducing costs and ensuring compliance.
KnowledgeLake integrates your content with your current business system; employees do not have to leave their familiar line-of-business applications to access the financial documents needed to make decisions. Easy-to-use search functions—configured by end users—allow customer service representatives to find the right documents at the right time, increasing first-call resolutions and customer satisfaction.
Speed Up Back-Office Processes Experience faster and more efficient and reliable business outcomes when you automate financial content services and simplify your document-intensive processes. By automating financial content-driven processes with the KnowledgeLake platform, your financial services institution can reap the full benefits of streamlined, consistent, and reliable business processes that boost staff productivity and ensure regulatory compliance in an ever-changing industry.
Drive New Revenue In the intensely competitive financial industry, institutions that put forth the effort to effectively consolidate customer and operational information will gain a competitive advantage. In turn, employees can increase cross-sell and upsell opportunities and customer loyalty. Reduce Costs The industry-leading KnowledgeLake platform takes the hassle out of paperwork and provides a lower cost of ownership and a higher return on investment than competitive offerings.
With our help, you and others in your financial services institution will spend less time finding information and more time delivering great financial services and products to your customers. It is reducing our storage, paper, and mailing needs and also improving employee efficiency.
Speed up processing time Condense processing time, reducing the approval process so closing rates are quicker, giving the organization an advantage over the competition. Locate your documents quicker and more easily Enhance search and retrieval of important documents to allow employees to focus on more important tasks—like strengthening client relationships. This translates to repeat business, too.
KNOWLEDGELAKE WHITE PAPER PDF
CMSWire breaks down how you can prepare: We invite you to attend knowledeglake KnowledgeLake event, where you can network with our community, learn about navigating the digital revolution, share innovative ideas and more. Where did our fascination with Artificial Intelligence start? How will users ingest content? KnowledgeLake December 4 at If you feel like your document story is out of control, call us. We think you should check out his article: KnowledgeLake December 3 at This post will try to answer this million-dollar question. Are you planning on moving to the cloud in? What does the story of a transactional document like an invoice look like in your business?
White Paper: KnowledgeLake Connect Microsoft SharePoint Integration For Any Application