He has also contributed to our thought leadership platform, BankNXT. Get inspired by some of our Customer Success Stories and learn from their results. Jenny Maat August 2, customer experience mobile and online. Have a ton of content in many places that you want to pull into a single user or customer experience? Banks know they have The very first thing I like doing when starting a new android project is setting up Robolectric.

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Have a ton of content in many places that you want to pull into a single user or customer experience? You might be interested in Backbase. What is Backbase? Backbase considers Backbase Rich Portal a "portal-less portal.

Rather than using portlets where the mashup code lives mostly on the server side, Backbase focuses on the widget model, where much of the mashup happens on the client side.

In their Magic Quadrant for Horizontal Portals report, Gartner predicts that widgets will surpass portlets in portal architecture by Speaking of the Magic Quadrant, Backbase made it into the Niche Player section of the Horizontal Portal Magic Quadrant for the first time, making them the only new entrant this year and the only vendor in that portion of the quadrant. How Backbase Works Backbase is essentially a rich presentation layer, where widgets are fed to the browser and laid out there.

Widgets might be as simple as pulling in an RSS feed or be miniature web applications in their own right. Architecture for the widgets is the same across devices, such as on PCs, mobile and TV. Any page can be driven by both metadata and user behavior, with the display logic living in the widget container.

Content can be pulled from multiple sources and fed to the widget in standard HTML or any other standard that works in a browser. They want marketing and other departments to be able to manage their portions of the "customer journey. Backbase lets you pull content from different locations to create a single seamless experience.

Included in Backbase are: Content services including a CMIS -compliant content repository Backbase Content Hub that aggregates content from multiple sources into a central tool. Mash-up services letting you aggregate content and data from multiple sources using an architecture of Proxy, Cache and an XSL Transformation engine.

Personalization services to manage page configuration per individual user sessions, including obtaining user credentials and storing preferences in the User Profile database. Portal services which consist of clients and servers transferring resources, where "you can consume the application directly as a finished resource rather than as an API that still needs to be handled". Search services through Apache Lucene news , site along with faceted results browsing and filtering to provide related content and personalization through dynamic content targeting.

Other features of interest fall into the content management aspect, which include: Configurable content types.


Backbase: A Rich Portal-Building Framework



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